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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (85 Reviews)
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I was very impressed from start to finish with Bowen Street Garage! I had been using a dealership for maintenance on my Ford. When I called Bowen Street, Liz answered my call. No need to go thru a series of prompts to reach a person. My maintenance was completed in one day. Quality products were used. Andreas took the time to answer my questions. Customer service is excellent. Just go there!

, 08/24/2024

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